The Results:
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Camps and year-round operations report ... |
- Significant increases in camper + staff return ratios
- Measurable camper outcomes through program
- Capacity enrollments
- A collaborative culture of excellence
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The Process:
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There are three unintrusive steps … |
- Assessment of participation trends, systems and customer
service issues
- Evaluation of program delivery, operational routines,
staff interactions and facility usage
- Implementation of the final report which clients describe
as 'a blueprint for success'
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"Camp Consulting evaluated our
summer youth programs...We have followed Joanna's key recommendations
to the letter.
- 10-15% increase in camper return
- The Girls' Camp filled to capacity
- The Day Camp filled to capacity
- The Boys' Camp growth over 30 % in
two years from 400 to 650 beds
- A revenue increase of $600,000 in three
years
- $700,000 in capital improvements
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Gary Graham
Former Executive Director/CEO
YMCA Camps Ockanickon, Matollionequay
and Lake Stockwell |
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